Mercantil Commercebank is committed to protecting the financial information of its customers against identity theft and other forms of fraud. Fulfilling this objective, we have invested in innovative online technology via our Secure Access Cards that prevent unauthorized access to your information online. But as we work hard to safeguard your identity online, only you can make sure it is protected at all times. Here are important tips to follow:

• Never give your user ID and password to a third party
• Never disclose any of your personal or financial information over the telephone
• Report any fraudulent activity or any incident leading to identity theft immediately (personal or financial information lost, or stolen)
• Review your monthly statements (bank accounts, credit and debit cards) to detect any unauthorized charge
• Check your credit report at least once a year
• Install the latest anti-virus and firewall software on your computer