Online Banking Security and Convenience

Mercantil Commercebank’s Personal Online Banking service will provide you with added control, security and access to your account information at anytime and anywhere around the world.


  • Get a single view of multiple accounts, recent transactions, or scheduled activity
  • Get reminders and alerts based on transactions and account activity
  • View status of pending transactions
  • Pay your Mercantil Commercebank loan and line of credit1
  • Advance funds from your Mercantil Commercebank line of credit1
  • Pay your bills using the Bill Pay and e-Bills service2
  • Paperless statements and notifications
  • Receive notifications when your electronic statements and notices are available for viewing
  • Categorize expenses
  • Download account activity in different formats that facilitate your account reconciliation
  • Set up one-time and recurring domestic and international wire transfers
  • Notify us of your travel plans online to ensure that your transactions are uninterrupted
  • Online reference letters customized to your needs

Security You Can Count On

Mercantil Commercebank offers its online banking customers a powerful and secure Personal Online Banking service. The online banking service security feature consists of a three phase login process: an image, a phrase and three confidential challenge questions.

The added level of security verifies that you are at our genuine online banking site. Additionally, the system recognizes you, and if it doesn’t, it will ask one of your security challenge questions.

Mercantil Commercebank’s priority is to provide its customers with the highest level of customer support.

1 When using the online banking Service to advance funds from a Mercantil Commercebank Line of Credit, you remain subject to the terms and conditions of all existing agreements with Mercantil Commercebank including, but not limited to the terms and conditions of use of the online banking service and conditions applicable to your credit with Mercantil Commercebank.

Loan Advances submitted between 7:00 AM – 10:30 PM EST, Mon. – Fri. will be credited to the receiving account on the same day. While funds from your loan advance will be included in your deposit Account Summary, the credit to your deposit account will not be reflected in your online banking account register until the next business day. Transactions on a weekend or legal holiday are shown on your statement as having been made on the next business day.

Personal Loan Payments submitted between 7:00AM – 10:30PM EST, Mon. – Sun. will be processed on the same day, and after 10:30 PM EST the following day.

2 The Bill Pay Service is available for domestic customers only.


Mercantil Commercebank, empowering your world

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