Mercantil Commercebank provides a variety of financial services for a better banking experience.

Wire Transfers
By simply providing us with written instructions to debit your account, you can send funds electronically to and from any financial institution anywhere in the world, either in US dollars or any other currency.

I-Wire
Now you can save over half the cost and half the time of sending traditional wire transfers with i-wire, the most secure and affordable way to send wire transfers online. i -wire lets you wire funds from your Mercantil Commercebank personal checking, savings or money market account to banks worldwide.

Enroll for free and...

• Wire funds worldwide from your Mercantil Commercebank Personal Accounts

• i-wire funds for same-day delivery¹ from any Internet-connected computer

• Control and pre-schedule transfers up to 90 days in advance

• Avoid faxes and call back steps while enjoying security and fraud protection

If you are already a Mercantil Commercebank Personal Online Banking customer, simply log in, click on the Special Services menu and select i-wire Transfers, i-wire Transfer Application and follow the step-by-step instructions on how to enroll.

¹ You must be registered with i-wire prior to initiating an electronic i-wire transfer. Wires for less than $100,000 must be initiated by 4:00 pm EST for same day delivery. Wires for more than $100,000 must be initiated by 3:30 pm EST for same day delivery. Internal third party transfers must be submitted before
4:00 pm EST for same day delivery. Wire transfers initiated after these cut-off times will be processed the business day following submittal.

Telephone Banking Service
Enjoy access to your accounts at Mercantil Commercebank, 24 hours a day, 7 days a week with our personalized Telephone Banking. Just think of all of the time you’ll save banking over the telephone.

Now you are able to:

• Inquire about the status of your accounts:
  - Current and available balances
  - Recent debits, checks and deposits
  - Dollar amount and date of payment on a specific check or deposit
  - Prior year interest earned
  - CD balances and maturity dates
• Make internal transfers between accounts¹
• Schedule third party I-Wire transfers within the United States²
• Request statements via fax
• Place stop payments
• Review wire transfer status and receive fax confirmations
• Access product information
• Obtain Banking Center locations, hours of operation and ATM locations
• Add or remove accounts from your Telephone Banking Profile
• Speak to a Customer Service Representative³

Registering is easy and secure
The first time you access Telephone Banking, you will be prompted to provide information related to yourself and your account. You will also be asked to create a User ID and a Personal Identification Number (PIN).

For our Automated Telephone Banking Service numbers, click here.

¹ There will be a charge incurred when utilizing these features as outlined in our Miscellaneous Service
Fees pamphlet.

² In order to send third party wires by telephone, you must be registered to Personal Online Banking, have a Secure Access Card, and link your beneficiary information to this service.

³ When you call between the hours of 7 a.m. and 12 midnight, Monday through Sunday, EST.

Personal CheckLine
Now you never need to worry about the trouble and expense of a returned check. Mercantil Commercebank can link a personal line of credit to your Personal Checking or Personal Now Account in order to provide overdraft protection. In the event there's a problem, we'll sweep the funds in from your linked Personal CheckLine up to your pre-approved limit and notify you of the amount transferred into your account. Nothing could be simpler or provide better protection against the annoyance and costliness of returned checks.

Direct Deposit
Imagine the convenience and ease of having your payroll check deposited directly to your account by your employer's Human Resources department on payday and having access to those funds without having to come to the bank. With Mercantil Commercebank's direct deposit service you can do just that! And what's more, when you subscribe to this service, Mercantil Commercebank also waives your monthly service charges.

Safe Deposit Boxes
Do you keep important documents like your passport stuffed in a drawer? What about valuable jewelry, stock certificates, deeds, and titles? Irreplaceable family photos? We can think of a dozen reasons why you should have a safe deposit box.

Mercantil Commercebank offers safe deposit boxes in a range of sizes to suit your needs. So you can keep anything of value where you know it will be safe and secure. Protected against the threat of theft, fire, and other perils such as hurricanes. And when you know your most precious possessions are locked safely away in our vault, you can enjoy something else that's precious —peace of mind.

Traditional Bill Payment
Mercantil Commercebank's Traditional Bill Payment service offers you the convenience of knowing that your bills, whether generated at home or abroad, are paid according to your wishes. Your signature is all that is required when you authorize Mercantil Commercebank to pay your personal bills by charging your savings, checking or money market account.

Rev.: August, 2009 | Back to top