Mercantil Commercebank provides a variety
of financial services for a better banking experience.
Traveler's Checks
Now you can feel safe when traveling on vacation or business by
enjoying the convenience and flexibility of paying with Traveler's
Checks. Available in U.S. dollars and in denominations of $20, $50
or $100, safeguarding your currency has never been easier.
Wire Transfers
By simply providing us with written instructions to debit your account,
you can send funds electronically to and from any financial institution
anywhere in the world, either in US dollars or any other currency.
I-Wire
Now
you can enjoy the convenience of using Mercantil Commercebank’s personal
online banking to schedule your electronic wire transfers 24/7.
Mercantil Commercebank’s I-Wire service
lets you wire funds from your Mercantil Commercebank personal checking, savings,
or money market account to banks worldwide. You can…
- Send funds for same-day delivery from any Internet-connected
computer
- Control when your funds are wired and prescheduled transfers
24/7 up to 90 days in advance
- Enroll your Mercantil Commercebank accounts in I-Wires for free. You only
pay for when you use it...and bank fees are substantially
reduced compared to traditional wire transfers.
- Eliminate manual verifications and callback steps, saving
time and trouble, while enjoying an added level of security
and fraud protection.
If you already are a Mercantil Personal Online Banking customer, simply
Login and click on the Special Services Menu, select the
Third Party Transfers option and download the i-Wire Transfer
Application.
Telephone Banking
Enjoy banking convenience 'round the clock' and access to your accounts at Mercantil Commercebank with our personalized telephone information service
Telephone Banking.
Just think of all of the time you’ll save banking over the
telephone! Thanks to Mercantil Commercebank’s Telephone Banking system, you’ll
be able to:
- Inquire about the status of your accounts:
- Current and available balances
- Last seven debits
- Last seven checks
- Last four deposits
- Dollar amount and date of payment on a specific check
- Year-to-date and prior year interest earned and paid
- CD balances and maturity dates |
- Review the status of loan(s)
- Access product information
- Make transfers between accounts¹,²
- Check Mercantil Commercebank’s banking center locations, hours
of operations, and ATM locations
- Request statements via fax²
- Place stop payments
- Speak to a customer service representative when you call between
the hours of 7 a.m. and 12 midnight, Monday through Sunday,
U.S. EST.
All you need is your account number and your PIN (Personal Identification
Number), and Telephone Banking will provide you with the information
you need about your accounts at Mercantil Commercebank. The first time
you access Telephone Banking you will need to choose a 4-digit PIN.
Once you select your PIN, or anytime you change it thereafter,
you will receive a confirmation notice from Mercantil Commercebank.
To access Mercantil Commercebank's Telephone Banking service, call our Customer Call Center.
¹ In order to obtain information on more
than one account, or to transfer money between accounts, please
speak to a customer service representative to link accounts.
² There
will be a charge incurred when utilizing these features as outlined
in our Miscellaneous Service Fees pamphlet.
Personal
CheckLine
Now you never need to worry about the trouble and expense of a
returned check. Mercantil Commercebank can link a personal line of credit
to your Personal Checking or Personal Now Account in order to
provide overdraft protection. In the event there's a problem,
we'll sweep the funds in from your linked Personal CheckLine up
to your pre-approved limit and notify you of the amount transferred
into your account. Nothing could be simpler or provide better
protection against the annoyance and costliness of returned checks.
Direct
Deposit
Imagine the convenience and ease of having your payroll check
deposited directly to your account by your employer's Human Resources
department on payday and having access to those funds without
having to come to the bank. With Mercantil Commercebank's direct deposit
service you can do just that! And what's more, when you subscribe
to this service, Mercantil Commercebank also waives your monthly service
charges.
Safe
Deposit Boxes
Do you keep important documents like your passport stuffed in
a drawer? What about valuable jewelry, stock certificates, deeds,
and titles? Irreplaceable family photos? We can think of a dozen
reasons why you should have a safe deposit box.
Mercantil Commercebank offers safe deposit boxes in a range of sizes to
suit your needs. So you can keep anything of value where you know
it will be safe and secure. Protected against the threat of theft,
fire, and other perils such as hurricanes. And when you know your
most precious possessions are locked safely away in our vault,
you can enjoy something else that's precious —peace of mind.
Traditional Bill
Payment
Mercantil Commercebank's Traditional Bill Payment service offers you the convenience
of knowing that your bills, whether generated at home or abroad,
are paid according to your wishes. Your signature is all that
is required when you authorize Mercantil Commercebank to pay your personal
bills by charging your savings, checking or money market account.
Rev.: April, 2007 | Back to top
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